LingoReplayProduct overview

LingoReplay SUPPORT

Support & Contact

Need a hand? You can contact us directly by email.

Write an email

support@riyuhub.com
Opens your email app. Nothing is sent automatically.

Privacy policy
Applies to
LingoReplay · iPhone / iPad
Operator
Individual developer
support@riyuhub.com
Effective date
Last updated

Contact us directly

Email support@riyuhub.com for product questions, problem reports or access, correction and deletion requests for feedback information actually held by the developer. No account registration or Pro purchase is required to contact us.

The email link only opens your email app; you can edit the message and decide whether to send it. A fixed response time has not been confirmed, so we do not promise an immediate reply.

Only the individual developer accesses feedback emails, to reply and resolve issues. They are manually deleted within 90 days after the issue is resolved. You may email to request access, correction or earlier deletion. This is a manual process; the website does not automatically clear the mailbox.

What to include in a problem report

Describe the steps, expected and actual results, app version and system version. You may attach screenshots with private content removed. Do not send Apple account passwords, bank card information or your complete learning library.

Feedback from inside the app prefills editable model, hardware model identifier, system and app versions. This webpage does not automatically read that device information. Review the message, signature and attachments yourself.

iCloud and deleting materials

In More → iCloud Sync, check your Apple account, selected top-level folders, available storage and sync status, then use Sync Now. Only successfully synced materials can continue on another device.

Trash is in More → Trash. Disabling sync or narrowing its scope does not delete existing cloud content. Permanent local deletion is not proof that every cloud copy is gone. Read the policy’s retention and deletion section first.

Purchases, permissions and import

Pro purchases and restoration use the App Store / StoreKit; refunds and revocations follow Apple’s processes. Denying microphone or local network access can disable the corresponding feature; check system settings.

Use Wi-Fi import only on a trusted private local network: it currently uses HTTP, not HTTPS encryption. Transcription depends on on-device system capabilities and language resources, and does not fall back to a developer cloud service.

Release status

LingoReplay has not yet officially launched. It is for iPhone and iPad; the Mac version is in development. This website does not provide unannounced download links, release dates or price commitments.

The privacy policy header shows its publication status and effective date.